Project: Message Sentry
AI-driven website message filtering system that enables clients to easily implement secure, purpose-driven email functionality on their wbsites. Every email is intelligently assessed by an AI Agent to ensure alignment with the website's purpose, saving time and improving communication efficiency.
Deep Thought AI
Message Sentry was created to solve this problem by leveraging AI to intelligently filter messages, ensuring only relevant inquiries reach the intended inbox. By eliminating 99% of unwanted emails, businesses can streamline communication, improve efficiency, and focus on meaningful interactions that drive growth.
Project Requirements
- Develop an AI-powered system to analyze and filter website contact form submissions.
- Ensure that relevant messages align with the business’s purpose and goals.
- Protect email addresses from public exposure to reduce spam and phishing risks.
- Deliver a lightweight, easy-to-integrate JavaScript widget for seamless website integration.
- Provide affordable and scalable email filtering for businesses of all sizes.
Project Overview
This AI-powered email filtering system bridges the gap between email accessibility and security. By providing affordable, intelligent email handling, it empowers clients to focus on meaningful communications while eliminating spam and irrelevant messages. This system is an essential tool for businesses, nonprofits, and individuals seeking to enhance their website's communication capabilities.
The Challenge
In today's digital landscape, businesses face a significant challenge: protecting their inboxes from spam, phishing attempts, and irrelevant inquiries while maintaining open communication with website visitors. Traditional contact forms and exposed email addresses leave businesses vulnerable to overwhelming volumes of irrelevant messages, wasting time and resources.
Organizations needed a secure, intelligent, and seamless way to filter incoming messages without sacrificing accessibility or user experience.
The Approach & Solution
To address this challenge, Message Sentry was designed as an AI-powered solution combining advanced Generative AI with Natural Language Processing (NLP) and Natural Language Understanding (NLU).
To address this challenge, Message Sentry was designed as an AI-powered solution combining advanced Generative AI with Natural Language Processing (NLP) and Natural Language Understanding (NLU).
Key Steps in the Solution:
- AI Email Filtering: Every message submitted through the website’s contact form is assessed by an AI Agent. This intelligent filter determines whether the content aligns with the website’s purpose.
- Privacy and Security:
- Email addresses remain hidden from public exposure, eliminating the risks of spam and phishing.
- API keys and SSL encryption ensure secure communication and data handling.
- Effortless Integration: A lightweight JavaScript widget was developed to embed seamlessly into any website, requiring minimal technical expertise.
- Customizable Settings: Clients can configure spam forwarding, tailor AI prompts, and specify allowed domains, creating a personalized experience for their business needs.
The Technology Stack:
- Frontend: JavaScript widget for user interaction.
- Backend: FastAPI handles message validation and secure routing.
- AI Integration: AI Agents evaluate messages and provide “pass” or “fail” responses.
- Database: MySQL stores client configurations, ensuring scalability and reliability.
The Results
Implementing Message Sentry delivered significant improvements for businesses by drastically reducing irrelevant emails and improving communication efficiency.
The combination of a 99% reduction in irrelevant emails and intelligent AI routing led to a 99% reduction in time spent managing unwanted messages. Businesses experienced improved customer satisfaction due to quicker responses and meaningful interactions, enabling them to focus on high-value tasks.